Order Types

What are the order options/types available?
AUTO ORDER: An auto order is a monthly shipment option, where you have the flexibility to choose whenever you want your orders delivered. ADDITIONAL...
Pá, 10 Únor, 2017 at 5:20 PM
What are the advantages of choosing an auto order?
Choosing an auto order has several advantages: reduced prices on all products, access to monthly and seasonal offers and discounts, and EQ magazine which in...
Pá, 10 Únor, 2017 at 5:37 PM
What is an additional order?
These are the products you want in addition to your monthly auto order, but sent only once. The products will be shipped together with your auto order, so y...
Pá, 10 Únor, 2017 at 5:40 PM
What is an extra order?
This is an order that will be sent separately and in addition to your monthly auto order. Shipping and handling fees will be added to this order.
Pá, 10 Únor, 2017 at 5:44 PM
Why choose a subscription with a fixed period?
To gain the best effect, you should use the products for a minimum of 3 – 4 months. Therefore we offer subscriptions with fixed periods so as to be able t...
Pá, 10 Únor, 2017 at 5:49 PM
Can I freeze an auto order or terminate a subscription?
You can always choose to freeze your auto order or unsubscribe completely. Should this be the case, please contact customer support by e-mail at support@eqo...
Pá, 10 Únor, 2017 at 6:02 PM
Can I purchase products without subscribing?
If you do not want a monthly auto order, you may choose to buy single products at any time at a slightly higher price (10% more). Select “single purchase”...
Pá, 10 Únor, 2017 at 6:06 PM